Parcel and letter

DHL Group Calls Again for 23-Kilo Limit on Packages

Relief for Delivery Workers DHL Calls for Weight Limit! Millions of Package Customers Could Be Affected

DHL is advocating for a legal limit of 23 kilograms for packages. This would change how many customers ship heavier parcels.

What Customers Need to Know Traditional Name Disappears! Major Change at Deutsche Post

Deutsche Post to Be Renamed DHL: What’s Behind the Name Change and Its Impact on the Company

Is the mail being delivered on time? The Federal Network Agency currently cannot verify this.

Court Ruling Slows Postal Inspection Mail Delivery Times Not Verifiable Until 2028

Whether letters are actually delivered on time cannot currently be independently verified. A lost legal battle is to blame.

You can sell furniture, electronics, houses, and cars on classified ads. However, the platform does not allow alcohol and weapons.

Shopping Is Getting More Expensive New Fee for Online Shopping Takes Effect Immediately

For international orders from companies like Temu and Shein, a customs duty of 3 euros per product category will be charged.

All About the New Service Amazon Shakes Up Package Delivery! DHL and Hermes Under Pressure

Amazon is now offering its logistics services to external companies. This move could put pressure on other providers and freight companies.

Current Cases Package Disappeared from DHL Packstation–What to Do?

A customer complains that his package has disappeared from the DHL Packstation. Apparently, there was an error.

Order in the app, pay in cash–Amazon now offers this option in a Southern European country.

Cash Instead of Card Amazon Users in This Country Can Now Pay in Cash

Order via the app or online, pay in cash—Amazon is now offering this option in a Southern European country.

Online Shopping DHL Now Imposes Special Fee for Packages

DHL reportedly introduces a new package surcharge for Black Week—50 cents per shipment in addition to the peak fee.

From now on, customers can no longer drop off "unpackaged returns" at every Packstation—the machines will refuse to accept them.

New Regulation DHL Reverses Controversial Policy for Packstations

For a time, "unpackaged returns" shipments could no longer be dropped off at parcel stations. However, DHL has reversed this change.

Starting January 2025, anyone sending a package may be required to specify its weight.

Effective immediately Important New Rule to Follow When Sending Packages

Since January 2025, it has been mandatory to specify the weight when sending packages. But what exactly are the rules for this?

A missing feature is returning to the "Post & DHL" app with the latest update.

After Customer Complaints DHL Brings Back Popular Feature to the App

In a recent update, Deutsche Post removed the barcode feature from the "Post & DHL" app. Following strong criticism from users, the company is now reversing its decision.

Shipping Bye Bye, Mail Carrier! Post Plans Change in Delivery

In this context, the term "combined delivery" is key. TECHBOOK explains what this means for the traditional mail carrier and recipients.

Your Legal Right! Package Damaged? How to File a Claim Correctly

Ordered goods online and received the package damaged or destroyed? TECHBOOK explains your rights and how to file a complaint.

Delayed or Even Stolen? What to Do if Your Package Doesn't Arrive

The package is delayed, doesn't arrive at all, or is even stolen during delivery? In such cases, recipients have rights they should be aware of.

Receiving Packages DHL Changes Pickup Procedure at Packstations

To pick up packages at a DHL Packstation, customers now need the "Post & DHL" app and a QR code instead of a customer card and pickup code.

After DHL Hermes Also Increases Prices for Packages and Parcels

Starting in August, Hermes will increase prices for packages and parcels. Private customers will need to adjust accordingly.