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All About the New Service

Amazon Shakes Up Package Delivery! DHL and Hermes Under Pressure

Inside a Logistics Center
Amazon's New Service Set to Transform the Logistics World Photo: ANP/AFP via Getty Images
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May 25, 2026, 6:09 am | Read time: 2 minutes

Amazon is significantly expanding its logistics business. Until now, the company primarily used its network for shipping orders from its own online retail. Now, the company is opening the service to other businesses, which could increase pressure on major logistics companies.

Amazon is offering the new service under the name “Amazon Supply Chain Services.” Companies can now have their goods shipped via Amazon, even if they don’t sell their products on the Amazon marketplace. This significantly expands the company’s business beyond its own online retail.

Amazon Takes on Transportation in Many Ways

The company is not limited to traditional package delivery to end customers. According to its own statements, Amazon also organizes extensive transportation for businesses, including deliveries of raw materials for industrial processing.

The offering ranges from shipping individual packages to large transports with tractor-trailers. It also includes transportation by plane or ship, covering many areas traditionally handled by freight companies. However, the service is exclusively for business customers; private individuals currently cannot ship packages through this offering.

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Amazon Also Offers Storage and Complete Processing

In addition to transportation, Amazon can take on other tasks upon request. Companies can store their products with Amazon and then have them shipped by the company. The condition is that the goods must also be sold through Amazon.

The company can handle the entire shipping process, including packaging the products and delivering them to customers. If necessary, Amazon also manages customs clearance for imports.

It’s noteworthy that the offering is also aimed at retailers who actually compete with Amazon. The company seems to be trying to further develop its logistics as an independent business sector.

Also of interest: Amazon will soon let Alexa shop for customers

Many Questions Remain About the Offering

So far, Amazon has not provided specific information about which services will be available in which countries. Nevertheless, this move is likely to put further pressure on the logistics industry.

In recent years, Amazon has already caused a stir by expanding its own delivery structures. By opening the network to other companies, this effect could now intensify. Established providers such as DHL and Hermes are likely to closely monitor the expansion of Amazon’s offering.

This article is a machine translation of the original German version of TECHBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@techbook.de.

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