Voice assistant

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"Patty" for More Friendliness AI Monitors Burger King Employees for Politeness

Burger King is testing an AI system in 500 U.S. locations that analyzes conversations to measure service friendliness.

The once-flagship project Siri has become a sore spot for Apple.

Insider Rumor Apple May Be Planning Major Change for Siri

Major AI Announcements Absent at WWDC–Siri Only Casually Mentioned. Is This a Sign of an Impending Change?

Users will soon be able to access alternatives to Siri on the iPhone.

Alexa or Google Assistant Competition for Siri? Apple May Allow More Voice Assistants in the EU

Apple Opens iPhones in EU: Users Can Now Replace Siri with ChatGPT, Gemini or Alexa. TECHBOOK has more.

Big Test of Voice Assistants How Apple's HomePod Stacks Up Against Amazon Echo and Google Home

TECHBOOK put the Apple HomePod, Google Home, and Amazon Echo to the test. Each device demonstrated specific strengths and weaknesses in the evaluation.