Classifieds AI Reads Chats–How Users Can Disable It

October 1, 2026, 2:55 pm | Read time: 2 minutes

If you want to buy or sell something through classifieds, you can directly message and negotiate with other users. Recently, these conversations have also been evaluated using artificial intelligence. The feature is enabled by default. However, if you don’t want your messages analyzed by AI, you can change the setting.

Why Kleinanzeigen Analyzes Messages

The AI evaluation of chat histories became known at the end of September. Kleinanzeigen uses the technology to automatically suggest responses to sellers. The AI assistant is intended to speed up communication with potential buyers. For the automatic response suggestions, the AI analyzes the content of conversations from the portal’s chat function.

Kleinanzeigen promises to process the evaluated content anonymously. The company also states that personal data is not used to train the AI models employed. Still, the feature is not interesting for every user. If you don’t want your chat histories evaluated in this way, you must take action yourself. Because the AI response assistant is enabled by default.

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How to Stop AI Evaluation

The feature can be deactivated both via the Kleinanzeigen app on the smartphone and on kleinanzeigen.de. Users need to turn off the relevant privacy option in the settings. Here’s how it works step by step:

Open the Kleinanzeigen app on the smartphone or log in to kleinanzeigen.de
Click on “Meins” at the bottom or top right
Then select the gear icon or “Settings”
In the settings, look for the “Privacy” section
There, deactivate the slider “AI Analysis of Your Messages.”

This allows you to turn off the AI analysis of your conversations directly through the portal’s settings.

What Happens After Turning It Off

After deactivating the switch, the change should immediately affect the analysis of messages. According to Kleinanzeigen, the AI will no longer evaluate your chat histories after deactivation.

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If you don’t want to use the AI response assistant, which is activated by default, you can decide whether Kleinanzeigen is allowed to analyze your conversations for automatic response suggestions. To do this, simply turn off the relevant option in the privacy section of the settings.

This article is a machine translation of the original German version of TECHBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@techbook.de.