April 29, 2026, 6:07 am | Read time: 2 minutes
Factory resetting is supposed to erase all data from the smartphone and restart it. However, for some Samsung models, this step triggers a notification that alarms users.
Several Galaxy S22 Ultra owners report an unusual occurrence. During the reset, private phones mistakenly appear as company property. This issue is described on Reddit and in the Samsung support forum.
Admin Rights Apparently with Numero LLC
The critical issue is the rights associated with this notification. Upon restart, affected users reportedly learn that Numero LLC can manage the device, even though it is a private smartphone. This would allow the company to monitor activities on the smartphone and exert remote control. Access to stored content and potential restrictions on apps and functions are mentioned. This is particularly concerning for users because a freshly reset phone no longer feels like a privately controlled device.
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“Android Authority” has identified Numero LLC as a company from South Korea. According to the report, there is no apparent connection between the company and the affected smartphone owners. Nevertheless, Numero LLC reportedly appears in Samsung’s Knox database as the owner of the devices. The assignment is said to have been made via IMEI numbers. It remains unclear when this registration occurred, how it came about, and why these specific Galaxy models are affected.
There is no clear solution according to the current reports. Samsung is said to refer affected users to Knox support, who then send them back to Samsung. Practically, this leaves only a risky decision: either stop using the smartphone or continue using it despite the indication of foreign admin access. Whether this is due to an attack or a technical error remains unresolved.
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Samsung Admin Raises New Questions
The management is said to run through an app called Samsung Admin, which reportedly does not originate from Samsung itself. Notably, the app’s logo includes the phrase “FRP Unlock.” The problem does not seem to have just emerged. As early as the beginning and middle of 2025, users reportedly described similar cases in the Samsung forum and on Reddit. The fact that there is still no known solution makes the situation all the more frustrating for those affected.