Skip to content
logo The magazine for digital lifestyle and entertainment
CoBi News Smartwatches All topics
App Issues

Samsung Devices Lose Access to WhatsApp

Certain Samsung devices are currently unable to open the WhatsApp app for unexplained reasons.
Certain Samsung devices are currently unable to open the WhatsApp app for unknown reasons. Photo: AFP via Getty Images
Share article

October 20, 2025, 8:28 am | Read time: 2 minutes

Many Samsung Galaxy Watch users currently have no access to WhatsApp, even though the latest version of the app is installed. The issue persists with the latest models, and previous solutions such as clearing cache data or re-pairing the devices have been unsuccessful. Some users report that the app still works, but there is no official solution yet. Forums are discussing how to fix the problem. Currently, no solution is available from Samsung or WhatsApp.

Recently, users of the Samsung Galaxy Watch have reported issues accessing the popular messaging app WhatsApp. Despite the watch being correctly paired with the smartphone, an error message saying “Something went wrong” appears, or an app update is incorrectly requested, even though the latest version is already installed. No update is available for the current WhatsApp version 2.25.26.74 in the Google Play Store.

Problems with Various Models

The problem affects not only older Galaxy Watch models but also the latest devices in the series. In different forums, users report unsuccessful attempts to solve the issue. Neither clearing the cache data nor reinstalling the app on both devices resolves the problem.

Also of interest: Urgent security warning from Samsung regarding WhatsApp

Some users report that the app continues to work for them, while others find no solution. Forums are actively discussing how the problem could be resolved. However, an official solution from the provider is still pending.

This article is a machine translation of the original German version of TECHBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@techbook.de.

You have successfully withdrawn your consent to the processing of personal data through tracking and advertising when using this website. You can now consent to data processing again or object to legitimate interests.