October 5, 2021, 3:48 am | Read time: 2 minutes

WhatsApp, Facebook, and Instagram were affected by a massive outage. The Facebook servers, which also host the other services, were not functioning. Tens of thousands of users complained on the site “Allestoerungen.de.” Now the services are back online. Facebook has reached out to users on its own platform.

Social Networks Back Online

Since shortly after midnight on October 5, the networks Instagram and Facebook are back online. Shortly thereafter, WhatsApp followed. Parent company Facebook has now apologized:

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The company writes:

“We are aware of the impact of the outage on everyone who needs to access our apps and services every day.”

To small businesses finding new customers, groups bringing people with shared interests together, YouTubers interacting with their communities, and families trying to stay in touch: We are sorry.

We have worked hard to restore access and are pleased to inform you that our apps and services are now back online. Thank you for sticking with us and continuing to be the best part of Facebook.”

Also interesting: Numerous accounts on Facebook and Instagram hacked! The reason is likely a staff shortage

How WhatsApp and Facebook Responded During the Outage

The messaging service from Facebook reached out to users via its competitor Twitter.

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There it said: “We are aware that some people are currently experiencing issues with WhatsApp. We are working to get things back to normal and will send an update here as soon as possible. Thank you for your patience!”

Parent company Facebook also had to bite the bullet and reach out to the community via Twitter:

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There it said: “We are aware that some users are having trouble accessing our apps and products. We are working to bring things back to normal as quickly as possible and apologize for any inconvenience.”

Instagram also had to rely on Twitter:

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“Instagram and friends are having a bit of a hard time right now, and you may be having trouble using them. Hang in there, we’re on it!”