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Discount Apps in Supermarkets – Why Customers Often Spend More Than They Save

Icons of various retail chain apps on a smartphone
On average, discount apps often offer only minimal savings. And even those can quickly disappear if you don't shop with discipline. Photo: Karl-Josef Hildenbrand/dpa/dpa-tmn
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June 21, 2025, 5:45 am | Read time: 2 minutes

Discount apps from major retail chains promise price advantages and savings opportunities. But what initially seems like a clever savings tool often turns out to be a cost trap in practice. A closer look at how these apps work shows why users often spend more money than planned, despite coupons.

Loyalty points, digital brochures, and coupons–discount apps are now standard at almost all major supermarkets and discount stores. But do the promised shopping benefits really pay off?

Discount Apps as Bait–Saving Is Rarely the Case

Whether it’s a discount store, supermarket, or drugstore, almost every chain now offers its own app that includes more than just shopping lists and brochures. Loyalty programs, discount coupons, and special offers are meant to motivate customers to buy. But real savings are usually absent.

“Not really,” says Markus Montz from the IT magazine “c’t” when asked if these apps actually save money. The e-commerce expert further explains that bargains are hardly possible through digital offers–even with high purchase amounts in a single store. According to Montz, the actual monetary advantage from discounts and coupons is generally less than one percent of the purchase value.

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Savings Potential Neutralized by App-Driven Impulse Purchases

Even this small advantage is often quickly lost, warns Montz. The reason: lack of shopping discipline. The supposedly saved money is often immediately spent on additional purchases prompted by the app.

“In the end, you end up spending more money than originally planned, enticed by the supermarket apps,” Montz continues. Discount promotions and coupon notices not only draw more attention to certain products but also lead to more unplanned expenses.

More Marketing Tool Than Savings Instrument

Instead of genuine savings tools, most discount apps turn out to be effective marketing instruments for retailers. The psychological effect of small savings motivates larger or additional purchases–resulting in more money being spent by the end of the shopping trip.

With material from dpa

This article is a machine translation of the original German version of TECHBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@techbook.de.

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